# How is confidentiality of my clients protected ?
We can sign a Confidentiality Agreement with you. Apart from this, we have over 65 customers who can vouch that information shared with us has been kept confidential.
# Do you work on an hourly basis or provide a fixed price quote ?
We can do both. For small jobs, it is usually best to work on an hourly basis. For bigger projects, it is best that we provide you a fixed price quote.
# I want a website similar in functionality to one which already exists on the web. How can you help ?
Just let us know the URL of the site you like and we will study it and analyze its functionality. Based on this, we will provide you an offer.
# I have work which I need done overnight. Do you have resources to take it up and immediately ?
We have plenty of resources. At any point of time, we are working on multiple projects and can take up new projects on short notice or no notice at all.
# What should I do if I am not exactly sure what functionality I need?
This is not a rare situation. Contact us even with an idea. We will define the task together.
# How can I be assured of high quality, reliable work?
Through our Development Process, which is aimed at quality and only quality. We even provide Software Testing services for other software development organizations. Also, you will have all preliminary versions of the software installed at your location for internal testing, verification and acceptance. During the 3-month warranty period after the software was installed in production mode, any problem in the code will be corrected free of charge.
# How can I be assured that if I need to update my system you will help?
We can conclude either a long-term maintenance agreement stating our responsibilities, or a general agreement on providing modifications on a case by case basis. 
Please contact info@topwebdesigning.com
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